How does the service work?
Register your business, set up your services and availability, and share the booking link with clients. The entire process is online and intuitive.
Getting started
How long does it take to set up the platform?
Basic setup takes less than 10 minutes. Just create your account, add the services you offer, set your availability, and you are ready to receive bookings.
Do I need to install any software or app?
No. eAgenda works 100% in the browser, with no installation required. You can access it from any device: computer, tablet, or smartphone.
Does eAgenda work for any type of business?
Yes. The platform is used by clinics, beauty salons, dental offices, schools, law firms, coworking spaces, studios, and many other industries. Settings are flexible to adapt to different service models.
Pricing and plans
How much does the platform cost?
We offer a free plan and paid plans with more capacity, integrations, and support. The limits and prices of each plan are on the pricing page.
Is there a free trial?
Yes! All paid plans include a 14-day free trial, with no credit card required. At the end of the trial, you choose whether to continue or switch back to the free plan.
Can I change my plan at any time?
Yes, you can upgrade or downgrade your plan at any time, without fines or penalties. The difference is calculated proportionally.
Features
Can I set up appointments for multiple people at the same time?
Yes, you can define the maximum number of bookings per time slot, ideal for courses, events, group classes, or simultaneous appointments.
How can I offer both online and phone scheduling?
Record phone bookings directly on the platform to avoid scheduling conflicts and keep everything organized in one place.
Can I customize the booking page with my brand?
Yes. You can add your logo, brand colors, business description, and a custom URL. The booking page will reflect your company identity.
Integrations
What integrations are available?
eAgenda integrates with Google Calendar, Google Meet, Zoom, WhatsApp Business, and offers a full REST API. Appointments are automatically synced with your calendar.
Does eAgenda send automatic reminders to clients?
Yes. The platform sends reminders via email, SMS, and WhatsApp before the scheduled time, drastically reducing no-shows. You configure the timing and preferred channel.
Security and data
Is my data secure?
The platform is hosted in certified data centers (ISO 27001), following the best information security practices. Data is protected in compliance with GDPR and encrypted in transit and at rest.
Can I migrate data from another scheduling system?
Yes. You can import your client base and booking history via spreadsheet (CSV/Excel). Our support team can also assist with the migration for a smooth transition.
Support
What kind of support is offered?
We offer support via email and WhatsApp during business hours. Paid plans include priority support. We also have a comprehensive knowledge base with tutorials and guides.
For people who booked
I made a booking, how do I track or cancel it?
Log in with the email used during booking to view details or cancel. If it is your first time, create a password using the recovery link.
Your question is not here?
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